SHOP POLICY FOR LOGO DESIGN
The design process takes up to two weeks and it begins upon receipt of initial booking fee payment and shop policy for logo design.
Theoberry Stationery will provide 3 to 5 design concepts that will be uploaded onto your client portal for your consideration. Two complimentary rounds of proof revisions are included. Any additional rounds of revision will incur additional cost of $25 AUD per round and will be billed at the final invoice. If none of the first round of design concepts are accepted, a second round of design concepts are included on your quoted price, A redesign fee of up to $100 AUD will be required if additional concept rounds are needed,
In addition to the design elements, it is extremely important that you thoroughly check your proofs for correct wording and spelling of all words. Please note that the more rounds it takes, the longer your completion date will be pushed back, so we recommend you communicate your desired changes all at once to avoid additional revision rounds. If proofs or information is not turned around in a timely fashion, your workflow may be subject to interruption by other standing projects. Theoberry Stationery will not be responsible for not meeting deadlines due to delayed client action or response. Theoberry Stationery will not be responsible for any errors after acceptance of the design proof.
Once final approval for the proof is received, four digital files (pdf, png., jpeg. and eps.) will be provided to the client via email. Additional formats may be provided on request.
DESIGN OWNERSHIP AND PHOTO RELEASE
All logo design and concepts created before proof approval remain the property of Theoberry Stationery. The client grants permission to Theoberry Stationery and retains the right to to use any versions of the logo created in the process and the final logo to promte Theoberry Stationery’s business, including but not limited to, use on Theoberry Stationery's website, blog, social media outlets and print marketing materials. The client assumes the ownership of the final logo design upon complete payment for logo services and can use the final logo for all media applications for their business, however, the client must not alter the logo design from its original state.
Client agrees to pay Theoberry Stationery in accordance with the terms specified in each quote/proposal. The design process will begin upon acceptance of the shop policy and the booking fee. A NON-REFUNDABLE booking fee is required for all contracts, which is 50% of the total project cost. The booking fee is due upon acceptance of the proposal. If payment is delayed, continuation of your order will also be delayed.
Any additional fee associated with extra rounds of design concepts, proof revisions or redesigning will be added to the final invoice. The final payment is due upon approval of the design proof. The digital files will not be delivered to the client until the signed proof acceptance form and final payment is received.
All booking fee received is non-refundable once any design work has commenced. In the event of a project cancellation, the client must contact Theoberry Stationery as soon as possible. A full refund of the booking fee will only be provided if no design work has commenced.
Personal information you provide will never be sold or traded to outside parties; however we reserve the right to disclose this information where it is required by law. We reserve the right to collect information regarding the ways and frequencies our customers interact with our website.
If you have any questions, please contact us before signing the shop policy.